Important Information: Navigating Your Journey with the REQ - Real Estate Qualifications
Company Insights
- Australia Company Number (ACN): 673 311 852
- Australian Business Number (ABN): 87 673 311 852
- Postal Address: 110 Eagle Street, Brisbane, QLD, 4000
Understanding Our Cancellation & Refund Policy
At REQ, we're committed to ensuring fairness and transparency in every aspect of our operations, including cancellations and refunds. Our policies are crafted to offer a balanced approach, safeguarding both your interests and our integrity as an education provider.
Enrolment and Acceptance
Upon choosing REQ for your educational journey, you agree, acknowledging our terms and embracing the pathway to success we offer. This commitment begins the moment you opt for our services, whether through direct payment or via a finance provider, marking your official enrolment in our innovative online platform.
Empowerment through Transparency
We believe in clarity and honesty, which is why you must review our Cancellation and Refund Policy detailed on our website before embarking on this journey. Understanding these terms ensures mutual respect and recognition of our educational framework.
Cancellation Requests
Life is unpredictable, and we get that. If you find the need to request a cancellation, we're here to listen and work with you towards a fair resolution. However, this process is guided by specific criteria, including:
- A written request within 2 days of enrolment, provided no course access has occurred.
- Acknowledgement that accessing any course material or logging into our portal signifies acceptance of the terms, including waiving the right to a cooling-off period.
Commitment to Your Success
While we can't foresee every twist and turn on your career path, REQ is dedicated to providing an enriching learning experience, one that aligns with your ambitions and professional growth. However, it's important to understand that certain decisions, like course selection and engagement, rest with you, the learner.
Navigating the Fine Print
- Discounted Courses: Our courses offer exceptional value, and as such, any enrolment in a discounted course is final, with refunds not available post the cooling-off period.
- Non-Discounted Courses: Should a refund be applicable, certain conditions apply, including administrative fees and the non-refundability of any accessed course materials.
- Payment Plans: Our flexible payment options are designed to ease your journey, with clear terms to ensure you understand your commitments fully.
Intellectual Property Rights
The content, insights, and methodologies you'll encounter with REQ are the result of years of expertise and innovation in real estate education. As you dive into our courses, you're receiving more than information; you're gaining access to proprietary knowledge that remains our intellectual property.
Your Digital Journey
Our platform may guide you to external resources, offering additional insights and opportunities for growth. While these destinations are beyond our direct control, we encourage you to navigate these waters with the discernment and critical thinking that characterises a Fortitude learner.
Conclusion and Contact
Embracing our service means stepping into a realm of opportunity, guided by the Terms that foster a respectful, engaging, and transformative educational experience. Should questions or clarifications arise, we're just an email away at enrol@realestatequalifications.com.au, ready to ensure your journey with REQ is not just educational but truly impactful.